Shipping & Returns

At our store, every product is made with care — especially because most of our items are personalized just for you. Below are our shipping and return policies to ensure a smooth experience.

🚚 Shipping Policy

• All orders are processed within 2–4 business days after confirmation.
• Customized orders may take slightly longer depending on complexity.
• Once shipped, delivery typically takes 5–8 business days across India.
• You will receive tracking details as soon as your order is dispatched.

📦 Delivery Information

• Please ensure your shipping address and contact details are accurate.
• We are not responsible for delays caused by incorrect details or courier issues beyond our control.

🔁 Returns & Replacement Policy

As most of our products are custom-made, we do not accept returns or exchanges.

However, we’ve got you covered if something goes wrong:

We offer free replacements if:

• You receive a damaged product
• You receive the wrong item
• The product has a manufacturing defect

📸 Proof Requirement

To process a replacement, please contact us within 48 hours of delivery and share:

• Clear images of the product
• Unboxing video (recommended for faster resolution)

📩 Need Help?

For any concerns, contact us at:
📧 raybrand2012@gmail.com